Implementation Manager

Job Summary

A company is looking for an Implementation Manager responsible for leading the successful onboarding, configuration, and deployment of products or services for customers.

Key Responsibilities

• Lead end-to-end customer implementations from kickoff through go-live and handoff to support
• Develop and manage detailed project plans, timelines, and resource allocations
• Coordinate cross-functional teams including Engineering, Product, Training, and Support

Required Qualifications

• 3-7+ years of experience in implementation, project management, or customer onboarding
• Proven experience managing customer-facing projects
• Experience delivering SaaS or technology implementations