Implementation Manager

Job Summary

Implementation Manager oversees multiple client implementations and change management related to products and services, coordinating internal operations in a full-time salaried role.

Key Responsibilities

• Oversee all aspects of client implementations, including communication and coordination
• Document business requirements, develop project plans, and implement change control procedures
• Conduct risk assessments and facilitate post-implementation reviews to identify areas for improvement

Required Qualifications

• Bachelor's degree in Business Administration, Healthcare Management, Information Technology, or related field
• Minimum of 2 years of experience as a Project Manager, preferably in Pharmacy Benefit Management (PBM) or healthcare IT implementation
• Strong understanding of PBM industry practices and regulations
• Proficiency in project management tools and software (e.g., Smartsheet, Monday, Microsoft Project, JIRA)
• PMP certification or similar project management certification is a plus