Implementation Manager

Job Summary

Managing multiple client projects simultaneously, the full-time remote Implementation Manager will oversee client implementations, ensuring project plans are followed and maintaining communication with stakeholders throughout the project lifecycle.

Key responsibilities

• Oversee multiple client projects at various phases, ensuring accurate project documentation and deliverables
• Maintain communication with internal teams and stakeholders, providing status reports and identifying risks
• Build relationships with broker partners and clients, delivering superior service and supporting process improvement initiatives

Required qualifications

• 3+ years of benefit implementation or project management experience
• Proven success in a client-facing position
• Strong facilitation skills and proficiency in Microsoft Office (Word, Excel, Outlook, Teams)
• Solid organizational skills with the ability to manage multiple priorities in a dynamic environment
• Bachelor's degree preferred, with employee benefits experience a plus