Implementation Manager

Job Summary

Leading the onboarding process for clients in stock plan services, the full-time remote Implementation Manager will coordinate internal and external stakeholders, develop client onboarding plans, and manage communications to ensure a seamless transition from sales to ongoing support.

Key responsibilities

• Develop and maintain client implementation project timelines and workplans
• Oversee task assignment and prioritization for the Implementation team
• Lead new client implementation meetings and ensure smooth transitions to support

Required qualifications

• Bachelor's degree or equivalent experience
• 5 - 8 years of experience in leading client onboarding or implementation projects in professional or financial services
• Strong project management and organizational skills
• Excellent written and verbal communication skills for client-facing presentations
• Demonstrated ability to lead cross-functional teams effectively