Implementation Manager I

Job Summary

Managing client-specific implementation strategy projects, the full-time remote Implementation Manager I will develop customized plans for large employee benefits group customers and oversee post-sale activities to ensure successful implementations.

Key responsibilities

• Drive and develop customized implementation plans for new accounts, ensuring efficiency and consistency throughout the process
• Gain insights into clients' cultures and goals to design and implement tailored solutions while coordinating internal resources
• Respond to client inquiries, provide documentation, and manage multiple projects under demanding time constraints

Required qualifications

• High school diploma or GED required; Bachelor's degree in business, communications, or related field preferred
• Minimum of five years of group insurance experience with a focus on project management and benefits administration
• Experience with direct customer interaction, preferably with HR Departments and brokers
• Demonstrated expertise in employee benefits products and strong project management skills
• Proven ability to multi-task effectively while managing competing demands and shifting priorities