Implementation Manager No State Licensing

Job Summary

A company is looking for a Manager, Implementation.

Key Responsibilities:

• Develop Implementation Managers through coaching and mentorship
• Resolve customer escalations, drive adoption of key features, and streamline internal processes
• Collaborate cross-functionally to ensure a seamless customer onboarding experience

Required Qualifications:

• 5+ years of SaaS experience in professional services, implementation, or customer success
• 2+ years of experience leading a team
• Ruthless prioritization and time management skills
• Flexible to scaling and changing organizations and responsibilities