Implementation Manager, Voluntary Benefits

Job Summary

A company is looking for a Manager of Implementation, Voluntary Group Benefits.

Key Responsibilities

• Supervise the implementation team to ensure successful onboarding of new customers while meeting performance goals
• Manage workflow, track activities, and identify risks or potential delays in the implementation process
• Assess staff skill levels and provide developmental guidance to meet evolving customer requirements

Required Qualifications

• Bachelor's degree in business or a related field
• 5-7 years of experience in a leadership position
• 5 years of experience in employee benefits, preferably in voluntary benefits
• Proven success in project management with knowledge of LEAN methodology
• Experience working with sales and brokers is preferred