Implementation Project Coordinator

Job Summary

Supporting customer technical implementation projects, the full-time remote Implementation Project Coordinator will manage project proposals, perform technical support tasks, and collaborate cross-functionally to ensure successful project delivery.

Key responsibilities

• Review project proposals and track project amendment documentation to ensure adherence to contract language
• Perform project scheduling, budget review, and change impact analysis while monitoring project timelines and reporting progress
• Collaborate with internal teams, including Customer Success and Sales, to deliver projects according to established timelines and governance

Required qualifications

• Bachelor's degree or equivalent experience
• 1-3 years of project coordinator experience within a SaaS organization
• Knowledge of project management best practices and proficiency in project management tools
• Understanding of SaaS implementation and data preparation techniques
• Preference for candidates with hospitality experience and knowledge of hotel systems