Implementation Solutions Manager

Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Mon, Feb 12, 2024
This job expires in: 19 days

Job Summary

A company is looking for an Implementation Solutions Manager to ensure the smooth execution and delivery of SaaS Implementation projects.

Key Responsibilities:
  • Provide comprehensive internal support to the implementation leadership team and act as a liaison between various departments
  • Analyze data and identify opportunities for process improvement to enhance the effectiveness of the Implementation Team
  • Collaborate with team members and leadership to address issues and ensure a cohesive approach throughout the customer lifecycle

Required Qualifications:
  • Bachelor's degree or equivalent experience
  • Minimum 2 years of software implementation and project management experience
  • Minimum 2 years of leadership experience within a customer service focused organization
  • Project management certification and lean six sigma experience preferred
  • Proficiency with Microsoft Office Programs and experience using reporting and metrics

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