Implementation Specialist

Job Summary

A company is looking for an Implementation Specialist.

Key Responsibilities:

• Manage and route Salesforce cases for implementation-related administrative requests
• Perform various tasks for cross-functional teams, including plan surveys and client configuration
• Update process documentation, run reports, and assist with training team members

Required Qualifications:

• Ability to work regular overtime as needed
• Experience in operational tasks and collaboration with other departments
• Familiarity with Salesforce and project management
• Strong initiative and problem-solving skills
• Knowledge of financial services and technology industry