Implementation Specialist

Job Summary

A company is looking for an Implementation Specialist to onboard clients using best practices and ensure successful product transitions.

Key Responsibilities

• Lead client transitions from existing systems to the product suite while ensuring smooth conversions
• Act as the primary contact during the implementation process, addressing client needs and concerns
• Conduct training sessions and establish strong relationships with clients to understand their requirements

Required Qualifications

• 2 years of prior implementation or training experience
• Experience in Vendor Management, Business Continuity, Enterprise Risk Management, or Lending Compliance preferred
• Knowledge of the company's solutions is a plus
• Proficiency in Microsoft Office Suite and web tools for conferencing and training
• Ability to manage projects independently and meet tight deadlines