Implementation Specialist

Job Summary

A company is looking for an Implementation Specialist (Entry-Level) to manage customer onboarding and training.

Key Responsibilities

• Manage customer implementations from kickoff to go-live, including timelines and stakeholder coordination
• Configure customer workflows and implement referral workflows to match clinic operations
• Lead Zoom-based training sessions and document implementation needs for internal communication

Required Qualifications

• Prior customer-facing experience is a plus, but exceptional new graduates are welcome
• Strong ownership and follow-through in driving implementations to successful outcomes
• Experience in onboarding or training users is a bonus
• Familiarity with healthcare workflows or technical concepts is advantageous but not required
• A proactive and detail-oriented mindset is essential for success in this role