Implementation Specialist

Job Summary

A company is looking for an Implementation Specialist to lead customer onboarding and data migration for small to mid-sized firms.

Key Responsibilities

• Manage end-to-end implementation projects, ensuring timely completion of deliverables
• Facilitate onboarding and training sessions while guiding customers on best practices
• Monitor project progress, identify risks, and collaborate with internal teams for seamless customer transitions

Required Qualifications

• 2-4+ years of experience in B2B SaaS implementations
• Experience with end-to-end technical implementations
• Ability to manage multiple customer projects simultaneously
• Experience in customer-facing roles, including facilitating meetings and training
• Adaptability to evolving processes and priorities in a remote work environment