Implementation Specialist

Job Summary

Leading the configuration and implementation of PSC Software's ACE platform, the full-time remote Implementation Specialist (Configuration) will support customer enablement activities, collaborate with cross-functional teams, and ensure successful project delivery within regulated life sciences environments.

Key responsibilities

• Configure ACE and related software solutions to meet customer business processes and compliance requirements
• Lead customer workshops and translate requirements into scalable software configurations
• Support implementation planning, deployment, and conduct customer training sessions

Required qualifications

• Bachelor's degree in Life Sciences, Computer Science, Information Systems, Engineering, or related discipline preferred
• Minimum 5 years of experience in software implementation, configuration, or related customer-facing roles
• Experience supporting regulated life sciences or GxP environments preferred
• Strong understanding of software validation concepts and regulated business processes
• Experience configuring enterprise SaaS platforms or similar regulated software solutions