Implementation Specialist - Spanish Speaking

Job Summary

A company is looking for an Implementation Specialist - Spanish Speaking to enhance customer onboarding experiences.

Key Responsibilities

• Manage multiple customer onboardings, balancing individual training with group sessions
• Guide customers through their onboarding journey to ensure effective use of the platform
• Track onboarding metrics to drive product adoption and customer retention

Required Qualifications

• 2+ years of experience in customer onboarding, success, or enablement in an SMB, B2B, or SaaS environment
• Experience in a fast-paced, high-growth startup environment
• Proven ability to manage customer needs and make outcome-driven recommendations
• High ownership mentality with the ability to manage competing priorities
• Spanish fluency is a plus