Implementation Support Advisor

Job Summary

A company is looking for an Implementation & Business Support Advisor.

Key Responsibilities

• Lead the successful implementation of small business voice/data products and services, acting as the main point of contact for customers
• Serve as the subject matter expert and provide training and documentation for small business products
• Maintain knowledge of product offerings and participate in special projects related to new technology and customer communication tools

Required Qualifications

• 1+ years of experience in telecommunications, customer service, or implementation
• Experience in a direct sales program preferred
• Associate's degree preferred
• Familiarity with products and services offered
• Working knowledge of Microsoft suite and customer information systems