Implementation Technical Support Specialist

Job is Expired
Location: Remote
Compensation: To Be Discussed
Reviewed: Fri, Jul 11, 2025

Job Summary

A company is looking for an Implementation Technical Support Specialist - US (Remote).

Key Responsibilities:
  • Serve as the primary technical point of contact for new clients during the implementation phase
  • Assist in configuring, testing, and validating EHR software modules to meet customer-specific workflows
  • Collaborate with Implementation Project Managers to ensure accurate technical setup and timely resolution of onboarding issues
Qualifications:
  • Associate's degree or equivalent experience in Information Technology, Healthcare IT, or a related field
  • Minimum of 2 years of experience in healthcare software support or technical implementation, preferably with EHR systems
  • Familiarity with HL7, EDI, or healthcare data exchange standards is a plus
  • Experience with support or ticketing systems (e.g., HubSpot, Jira)
  • Ability to multitask and manage shifting priorities in a fast-paced environment

COMPLETE JOB DESCRIPTION

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