Implementation Trainer

Job Summary

Delivering structured training for client implementations, the full-time remote Implementation Trainer will facilitate virtual sessions, develop training curricula, and support system adoption within Revenue Cycle Management operations.

Key responsibilities

• Deliver structured, role-based training on Benchmark workflows and best practices during client implementations
• Facilitate virtual instructor-led training sessions and workshops for internal and client stakeholders
• Analyze assessment results and user feedback to improve training effectiveness and materials

Required qualifications

• Bachelor's degree or equivalent relevant experience
• Experience in Revenue Cycle Management (RCM), preferably within Business Office operations
• Proven experience delivering virtual training, including instructor-led sessions
• Experience supporting system implementations or workflow adoption initiatives
• Proficiency with Microsoft Office and business systems related to revenue cycle management