Implementations Consultant

Job Summary

A company is looking for an Implementations Coordinator to manage the onboarding and training of new clients for their legal practice management software.

Key Responsibilities

• Project manage the implementation process for onboarding clients
• Identify and resolve client issues, complaints, and inquiries
• Schedule training sessions and maintain the data transitions calendar

Required Qualifications

• Experience in project management and leading software implementations
• Exposure to cloud-based software in the legal industry
• Demonstrable organizational and time management skills
• Basic technical knowledge of software systems
• Strong proficiency in the MS Office Suite, especially Excel