Implementations Coordinator

Job Summary

A company is looking for an Implementations Co-ordinator to manage client onboarding and software implementation processes.

Key Responsibilities

• Project manage the implementation process for client onboarding
• Identify and resolve client issues, complaints, and inquiries
• Schedule training sessions and maintain documentation for the Implementations department

Required Qualifications

• Experience in project management and leading software implementations
• Exposure to cloud-based software in the legal industry
• Basic technical knowledge of software systems
• Strong proficiency in the MS Office Suite, particularly Excel
• Demonstrable organizational and time management skills