Import/Export Supervisor

Job Summary

Supervising a remote team, the full-time Import/Export Supervisor will ensure timely product arrivals, manage customer escalations, and maintain accurate documentation for customs clearance.

Key responsibilities

• Supervise, train, and provide performance feedback to team members to enhance productivity and effectiveness
• Directly manage customer escalations and maintain records on required import/export documents
• Understand customer requirements and issue invoices while supporting internal and customer metrics

Required qualifications

• 5 years of experience in an import/export or logistics management environment
• Demonstrated supervisory skills with a focus on team development and planning
• Proficient in Microsoft Office Suite
• Ability to think strategically and possess strong analytical skills
• Excellent organizational skills and ability to thrive in a fast-paced environment