In-Home Care Coordinator

Job Summary

A company is looking for an In-Home Care Admin Coordinator.

Key Responsibilities

• Assist members by answering calls and escalating issues based on urgency
• Confirm patient appointments and conduct outreach for continuous care
• Prepare travel routes for clinicians and manage team escalations

Required Qualifications

• High School Diploma and/or GED
• Bilingual in English/Spanish (strongly preferred)
• Direct experience in a healthcare setting, preferably in an ambulatory/outpatient practice
• Strong administrative and computer skills, particularly with Google Apps
• Experience with EHR and/or Carelink, and customer service in high call volume environments