Inbound Call Center Representative

Job Summary

A company is looking for an Inbound Call Center Representative to support Veterans through customer service.

Key Responsibilities

• Answer incoming calls and assist customers with their questions
• Document call details in the system and provide excellent customer service
• Stay updated on processes and procedures while building positive relationships with customers

Required Qualifications, Training, and Education

• High school diploma or GED
• Preferred 1 year of call center experience
• Ability to obtain and pass a VA government background check
• Two forms of valid ID (one must be a REAL ID or U.S. passport)
• U.S. citizenship (work sponsorship not available)