Inbound Call Center Representative

Job Summary

A company is looking for an Inbound Call Center Representative to assist customers and support Veterans through their inbound call center.

Key Responsibilities

• Answer incoming calls and assist customers with their inquiries
• Document call details and provide excellent service
• Stay informed on processes and procedures to effectively help customers

Required Qualifications

• High school diploma or GED
• Preferred 1 year of call center experience
• Ability to obtain and pass a VA government background check
• Two forms of valid ID (one must be a REAL ID or U.S. passport)
• U.S. citizenship (work sponsorship not available)