Inbound Call Center Representative

Job Summary

A company is looking for an Inbound Call Center Representative to support Veterans through their customer service operations.

Key Responsibilities

• Answer incoming calls and assist customers with their inquiries
• Provide excellent service and document call details in the system
• Build positive relationships and stay updated on processes and procedures

Required Qualifications, Training, and Education

• High school diploma or GED
• Preferred 1 year of call center experience
• Ability to obtain and pass a VA government background check
• Two forms of valid ID, one must be a REAL ID or U.S. passport
• U.S. citizenship (work sponsorship not available)