Inbound Patient Account Coordinator

Job Summary

A company is looking for an Inbound Patient Account Services Coordinator (Remote).

Key Responsibilities

• Develop a deep understanding of processes and customer service impact on patient journeys
• Assist patients in navigating billing and reimbursement processes for efficient service
• Build trusting relationships with patients through meaningful engagement and empathy

Required Qualifications

• 6 months experience in healthcare billing, reimbursement, or collections practices
• 1+ years experience with Microsoft Word, Outlook, and Excel
• Ability to work independently and collaboratively in a team
• Flexibility with work schedule to meet business needs
• Verifiable high-school diploma or GED required