Inbound Pump Sales Specialist

Job Summary

Managing inbound sales calls, the full-time Inbound Pump Sales Specialist will respond to customer inquiries, assist with the Patient Information Form process, and convert sales leads while working remotely.

Key responsibilities:

• Communicate with potential and existing customers to provide product information and support sales efforts
• Document customer interactions and manage the reimbursement process, ensuring compliance with HIPAA guidelines
• Achieve monthly sales goals and maintain up-to-date knowledge of diabetes care products and competitive offerings

Required qualifications:

• Bachelor's Degree or equivalent combination of education and experience
• 1-year experience in a sales support role, preferably in medical devices or technology
• Knowledge of diabetes therapies and durable medical equipment policies
• Demonstrated ability to effectively communicate and handle customer inquiries over the phone
• Bilingual in English and Spanish is preferred