Inbound Retention Specialist

Location: Remote

Compensation: Salary

Reviewed: Sun, Mar 29, 2026

This job expires in: 3 days

Job Category: Sales

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Entry Level, Experienced

Education Level: Bachelors

Job Summary

A company is looking for an Inbound Retention Specialist - Sales - US Remote - Eastern Region.

Key Responsibilities

Provide exceptional customer support to strengthen revenue retention
Consult and educate current advertisers while logged into an inbound phone queue
Highlight investment returns through ad performance metrics to clients

Required Qualifications

Bachelor's Degree or 3+ years of relevant client-facing experience
Technical proficiency with computers and information systems
Experience in account management, sales, advertising, or small business is preferred
Ability to handle tough conversations professionally and solutions-oriented
Excellent time management and organizational skills

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