Inbound Sales Consultant

Job Summary

Joining a dynamic team, the full-time Inbound Sales Consultant will take warm inbound calls from families in need, guiding them through options with a consultative, empathy-first approach while working remotely across the United States.

Key responsibilities

• Take warm inbound calls and guide families through their options using a consultative approach
• Build trust with families by asking thoughtful questions and actively listening to their needs
• Maintain consistent follow-up through phone, text, and email, ensuring families feel supported in their decision-making process

Required qualifications

• 2+ years of B2C phone sales experience
• Proven ability to build rapport and put clients at ease over the phone
• Strong discipline in follow-up and pipeline management
• Motivated by helping families navigate challenging situations
• Comfortable working in a fast-paced, early-stage environment