Inbound Sales Representative

Job Summary

Engaging customers with a friendly demeanor, the full-time Inbound Sales Representative will manage calls, web chats, and social media interactions to address automotive needs and schedule service appointments in a remote work environment.

Key responsibilities:

• Act as a brand advocate and provide exceptional customer service across various communication channels
• Guide customers through their automotive journey by answering questions and providing knowledgeable insights
• Collaborate with team members to resolve customer escalations and maintain accurate customer records

Required qualifications:

• Minimum of 2 years of relevant work experience in sales or marketing
• Familiarity with telephony and CRM software such as InContact or Zendesk
• Experience with Microsoft Office applications, including Outlook and Word
• High school diploma or equivalent
• Remote work experience and a suitable workspace with high-speed internet