Inbound Sales Specialist

Job Summary

Engaging with current and prospective customers, the full-time Inbound Sales Specialist will handle inbound inquiries, make outbound follow-up calls, and recommend broadband solutions while working remotely from Georgia.

Key responsibilities:

• Answer inbound calls and make outbound calls to assist customers with WOW! products and services
• Identify customer needs and recommend appropriate products, services, and bundled solutions
• Achieve sales goals related to customer connections, conversion rates, and bundle sales

Required qualifications:

• 1+ year of sales experience
• Proficiency with Microsoft Office and Microsoft Teams
• Experience with CRM systems
• Ability to explain products and services clearly over the phone
• Comfortable navigating technology in a fast-paced environment