Inbound Sales Specialist

Job Summary

To enhance customer engagement, the full-time Inbound Sales & Customer Engagement Specialist will respond to inbound inquiries, qualify leads, and facilitate connections with internal resources while working remotely in the Eastern Time Zone.

Key responsibilities

• Respond to inbound inquiries promptly and conduct structured discovery to qualify leads
• Maintain high data quality standards in CRM, ensuring accurate documentation and lead management
• Collaborate with sales and marketing teams to escalate complex inquiries and provide feedback on lead quality

Required qualifications

• High School Diploma or GED
• 2+ years of customer service experience
• 1+ years in lead management, sales development, customer support, or a marketing-driven role
• Prior experience using Salesforce or a comparable CRM system
• Fluency in English