Inbound Sales Specialist

Job Summary

Working remotely in a full-time capacity, the Inbound Sales & Customer Engagement Specialist will manage inbound inquiries, qualify leads, and ensure a positive customer experience while collaborating with various internal teams.

Key responsibilities

• Respond to inbound inquiries and conduct structured discovery to qualify leads
• Maintain high data-quality standards in CRM and support sales funnel management
• Collaborate with sales and marketing teams to escalate complex inquiries and provide feedback on lead quality

Required qualifications

• High School Diploma or GED
• 2+ years of experience in customer service
• 1+ years of experience in lead management, sales development, or a marketing-driven role
• Prior experience using Salesforce or a comparable CRM system
• Fluency in English