Inbound Setter Manager

Job Summary

Leading a high-performance remote team, the full-time Inbound Setter Manager will oversee inbound setter operations, focusing on team performance, scheduling oversight, and coaching development to enhance lead conversion and operational efficiency.

Key Responsibilities

• Directly manage and develop the inbound setter team, ensuring accountability and performance management
• Maintain oversight of scheduling and calendar coverage to support inbound lead flow and operational needs
• Implement standardized coaching and training programs to enhance team capabilities and improve conversion rates

Required Qualifications

• Proven leadership experience managing remote sales or high-performance operational teams
• Strong understanding of inbound sales processes, KPIs, and scheduling management
• Exceptional communication and coaching skills
• Experience with CRM systems and reporting dashboards
• Alignment with the company's mission and customer-first philosophy