Inbound Travel Sales Associate

Job Summary

Engaging with customers to transform travel dreams into reality, the full-time Inbound Travel Sales Associate will manage incoming calls, convert leads into sales for vacation packages, and participate in campaigns while working remotely from the USA or Canada.

Key responsibilities

• Receive and handle over 145 inbound calls monthly, providing excellent customer service
• Follow up with existing customers via calls and emails to maintain relationships and drive sales
• Achieve monthly sales goals and KPIs while participating in ongoing training and team meetings

Required qualifications

• 1 year of inbound sales experience in a call center environment
• Proficiency in multiple computer systems including Excel, Ring Central, and Outlook
• Strong organizational skills and ability to manage customer inquiries effectively
• Experience in reaching and exceeding sales objectives
• Understanding of sales techniques, including the Assumptive Close method