Incident Analyst with P&C Insurance

Job Summary

A company is looking for an Incident Analyst (with P&C insurance).

Key Responsibilities

• Perform daily incident analysis, troubleshooting, and resolution, including code checks and applying fixes
• Participate in Major/Severe Incident calls, providing technical expertise and timely updates
• Conduct root cause analysis for recurring incidents and implement permanent fixes under problem management

Required Qualifications

• At least 6 years of experience in PolicyCenter and ClaimCenter Analyst roles
• Strong experience in the Property & Casualty (P&C) domain
• Technical expertise in GW ClaimCenter Integration
• Knowledge of GOSU scripting is essential
• Database skills, preferably in SQL Server 2012 or ORACLE 11g