Incident Intake Coordinator

Job Summary

A company is looking for an Incident Intake Coordinator to join their team.

Key Responsibilities

• Receive incident notifications and conduct immediate intake interviews to gather essential details
• Ensure incidents are properly categorized and create initial incident records in the required systems
• Track all incidents from intake through assignment, investigation closure, and finalization

Required Qualifications, Training, and Education

• Strong understanding of incidents within Intellectual and Developmental Disabilities (IDD)
• Experience in incident management or related field
• Ability to manage multiple incoming calls and tasks simultaneously
• Familiarity with incident reporting systems
• Availability to work Tuesday-Saturday from 12pm-8:30pm