Incident Intake Coordinator

Job Summary

A company is looking for an Incident Intake Coordinator to join their team.

Key Responsibilities

• Receive incident notifications and conduct immediate intake interviews to gather essential details
• Ensure incidents are properly categorized and create initial incident records in the appropriate system
• Track all incidents from intake through assignment, investigation closure, and finalization

Required Qualifications, Training, and Education

• Strong understanding of incidents within IDD
• Ability to manage multiple incoming calls and tasks simultaneously
• Experience in incident management or related field preferred
• Familiarity with EIM or similar reporting systems
• Availability to work Tuesday-Saturday from 12pm-8:30pm