Incident Intake Coordinator

Job Summary

A company is looking for an Incident Intake Coordinator to join their team.

Key Responsibilities

• Receive incident notifications and conduct immediate intake interviews to gather essential details
• Ensure proper categorization of incidents and create initial incident records in the required system
• Track all incidents from intake through assignment, investigation closure, and finalization

Required Qualifications

• Strong understanding of incidents within IDD
• Ability to manage multiple incoming calls and tasks simultaneously
• Experience with incident management systems
• Availability to work Wednesday-Sunday from 12pm-8:30pm
• Residency in one of the specified states (PA, DE, FL, LA, MD, NJ, OH, TX, VA)