Incident Intake Coordinator

Job Summary

A company is looking for an Incident Intake Coordinator to join their team.

Key Responsibilities

• Receive incident notifications and conduct immediate intake interviews to gather essential details
• Ensure proper categorization of incidents and create initial incident records in the required system
• Track all incidents from intake through assignment, investigation closure, and finalization

Required Qualifications

• Strong understanding of incidents within IDD
• Experience in managing multiple incoming calls and tasks simultaneously
• Ability to escalate safety risks or events requiring immediate intervention
• Familiarity with incident management systems
• Availability to work specified evening and weekend hours