Incident Manager - Federal

Job Summary

A company is looking for an Incident Manager for Public Sector operations.

Key Responsibilities

• Lead incident coordination for high-severity events and manage structured responses
• Define and operationalize the incident response lifecycle in compliance with FedRAMP High, IL5, and NIST 800-53
• Facilitate post-incident reviews and manage communication between technical and business units

Required Qualifications

• 7+ years of experience in crisis management and incident response in relevant environments
• Direct experience in managing major incidents and working in cloud environments, particularly AWS
• Experience with cloud native technologies such as containers and Kubernetes
• Familiarity with incident management platforms like PagerDuty, ServiceNow, or Jira
• Ability to interpret metrics and logs from observability and security event management tools