Indiana Customer Service Specialist

Job Summary

A company is looking for a Customer Service Specialist to handle inbound customer calls remotely.

Key Responsibilities

• Assist customers with their orders and accounts by problem-solving
• Handle a high volume of inbound customer inquiries and offer additional products during interactions
• Perform tasks such as confirming refunds, taking payments, placing orders, and analyzing account data

Required Qualifications

• Must reside in Indiana and be in the Eastern Time Zone
• Ability to work in a virtual environment with a structured schedule
• Experience navigating multiple systems and screens while assisting customers
• Must have a self-provided computer or laptop that meets system requirements
• Available to work weekends, holidays, and additional hours as needed