Indiana Licensed Call Center Rep

Job Summary

A company is looking for a Call Center Representative to support and assist customers in a remote setting.

Key Responsibilities

• Handle inbound calls to address customer inquiries regarding insurance policies, coverage, and billing issues
• Provide expertise on products and services to ensure customers have appropriate insurance coverage
• Assist customers in setting up new claim reports and offer additional products with empathy

Required Qualifications

• A minimum of two years relevant work experience or two years post-secondary education
• For sales roles, a Property & Casualty license is required or must be obtained during training
• Ability to multitask and navigate multiple computer systems
• Experience in customer service is preferred
• Must have a designated workspace and high-speed internet for remote work