Indiana Licensed Call Center Representative

Job Summary

A company is looking for a Call Center Representative to support customers through inbound calls and service their unique needs.

Key Responsibilities

• Take inbound calls to assist customers with their insurance needs and offer additional products
• Demonstrate empathy while setting up new claim reports for customers involved in accidents
• Navigate through multiple computer systems to provide effective customer service

Required Qualifications

• A minimum of two years relevant work experience or two years post-secondary education
• For sales roles, a Property & Casualty license is required or must be obtained during training
• Ability to multitask in a fast-paced environment
• Experience in customer service
• Willingness to work a full-time schedule including evenings and weekends