Indiana Licensed Collection Specialist

Job Summary

A company is looking for a Call Center Customer Service Representative.

Key Responsibilities

• Manage a portfolio of assigned delinquent accounts
• Initiate contact with debtors to discuss outstanding debts and negotiate payment arrangements
• Document all collection activities in accordance with client standards and Federal Regulations

Required Qualifications

• High school diploma or equivalent; some college coursework in business or related fields preferred
• 0-1 years of experience in collections or related customer service roles
• Ability to handle difficult conversations and resolve conflicts professionally
• Basic computing skills
• Must be able to obtain required License