Indiana Licensed Provider Quality Director

Job Summary

Leading process improvement initiatives, the full-time remote Indiana Licensed Provider Quality Director will engage network providers, collaborate with health systems, and oversee quality improvement efforts related to NCQA Accreditation and HEDIS performance.

Key responsibilities

• Direct quality improvement activities and collaborate with teams to enhance NCQA Accreditation and HEDIS performance
• Oversee provider satisfaction surveys and implement action plans for improvement
• Manage outreach budget for Cultural Competency programs and ensure compliance with internal and external guidelines

Required qualifications

• Bachelor's Degree in Nursing or a related field; Master's Degree preferred
• 7+ years of experience in quality management, quality improvement, or healthcare operations
• Certified Professional in Health Care Quality certification preferred