Industry Success Architect

Job Summary

To support strategic customer initiatives, the full-time remote Industry Success Architect will provide expert guidance on solution design and technical architecture, focusing on optimizing Salesforce technology and enhancing customer success across multiple Industry Clouds.

Key Responsibilities:

• Drive customer impact by assessing Industry Cloud implementations and delivering expert recommendations on technical architecture and feature adoption
• Serve as a trusted Subject Matter Expert (SME) in designated Industry Clouds, providing guidance on architecture, technology strategy, and product best practices
• Communicate complex technical concepts clearly to diverse audiences, acting as a trusted advisor in key business and technology discussions

Required Qualifications:

• 5+ years of experience in software, system, or enterprise architecture with expertise in Salesforce products and platform capabilities
• Experience with large-scale, complex implementations, including SaaS and multi-tenancy infrastructures
• Strong knowledge of enterprise application integration and security best practices
• Proven ability to lead discussions and influence decision-making among stakeholders
• Hands-on experience with APEX programming and Salesforce development best practices