Information Technology Support Specialist

Job Summary

A company is looking for an Information Technology Support Specialist responsible for providing technical and informational support to employees and customers.

Key Responsibilities

• Provide technical and information support to staff and customers regarding systems, databases, and applications
• Respond to support requests, troubleshoot issues, and resolve system or access problems in a timely manner
• Maintain and update organizational databases and information systems

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field (or equivalent experience)
• Proven experience in technical support, information management, or help desk roles
• Strong understanding of computer systems, databases, and office software
• Ability to manage multiple support requests and prioritize tasks