Infrastructure Engineer III

Job Summary

As a full-time remote Infrastructure Engineer III, the candidate will be responsible for the strategy, design, development, implementation, and management of secure digital fax services, while optimizing fax and telephony infrastructure for reliability, security, and compliance.

Key responsibilities

• Manage core infrastructure components, including Windows Server, Active Directory, and Microsoft Azure, ensuring system availability and performance
• Administer Active Directory and Microsoft Entra ID, supporting security and compliance initiatives through user management and access controls
• Lead the architecture and operation of enterprise fax solutions, integrating with telephony services and maintaining comprehensive technical documentation

Required qualifications

• Bachelor's degree from an accredited college or university, or equivalent combination of education and experience
• Relevant professional experience in enterprise infrastructure, telephony, fax platforms, and identity management solutions
• Demonstrated expertise in complex infrastructure engineering and enterprise-scale systems administration
• Expert knowledge of SIP Trunking, G.711, T.38, and Session Border Controllers (SBCs)
• Experience with RightFax and XM Fax platforms