Infrastructure Operations Engineer

Job Summary

A company is looking for an Infrastructure Operations Engineer to provide Tier 3 operational support for AWS cloud infrastructure and a Drupal-based information sharing platform.

Key Responsibilities

• Provide Tier 3 support for complex infrastructure and application-related incidents
• Monitor system health, performance metrics, application logs, and infrastructure telemetry
• Troubleshoot and resolve production issues across AWS infrastructure and Drupal-based platforms

Required Qualifications

• At least 8 years of total professional experience, with 5+ years in infrastructure operations, cloud engineering, or production support roles
• Prior or current experience supporting government programs (GovCon experience required)
• Strong technical knowledge of AWS core services and cloud security services
• Experience with infrastructure monitoring and observability tools
• Familiarity with federal security and compliance requirements (FedRAMP, FISMA, NIST)